Refund Policy
Our commitment to fair and transparent refund practices
7-Day Money-Back Guarantee
We offer a 7-day, no-questions-asked refund policyfor all new purchases. If you're not satisfied with CeppHire within 7 days of your initial purchase, contact us for a full refund.
Important Policy Details
Refundable
- All new purchases within 7 days
- Unused AI audit credits
- Technical issues preventing use
- Service downtime affecting your account
Non-Refundable
- AI credits that have been consumed
- After 7-day window period
- Multiple refund requests
- Account violations or abuse
How to Request a Refund
1
Contact Us
Email support@cepphire.com with your order details
2
Review Process
We'll review your request within 24-48 hours
3
Receive Refund
Refund processed within 5-7 business days
Questions About Refunds?
Our support team is here to help with any refund-related questions